Hanseranking cut IT onboarding to 3 minutes

Overview

• Manual onboarding and device setup reduced from hours to just 3 minutes.

• Integrated HR and IT workflows via Personio cut admin effort significantly.

• Reliable support ensured employees could stay focused on client projects.

IT challenge

At Hanseranking, efficient IT is business-critical. Every employee relies on their laptop daily to deliver results for clients. When IT slows down, it affects client work too.

Like many growing companies, Hanseranking didn’t have a dedicated IT department. Onboarding new hires manually, ordering devices, and troubleshooting issues all rested on the team’s shoulders. “If IT isn’t working, it takes a lot of time from our actual work away – time we need for our customers or projects,” says Sara, Office Manager at Hanseranking.

The challenges were clear:

• No IT department. IT tasks landed on employees who already had other responsibilities.

• Lack of device overview. Tracking laptops and their status was manual and time-consuming.

• Manual onboarding. Every setup involved repetitive steps and risked inconsistencies.

Without a scalable system, onboarding risked delays, device management lacked transparency, and ensuring security became more difficult.

Solution with deeploi

Hanseranking partnered with deeploi to bring structure, speed and security into their IT processes:

Automated onboarding & offboarding. With integration with Personio, new hires are onboarded in 3 minutes. Accounts, devices, and access are set up automatically and ready before day one, without any repetitive manual steps. Offboarding is equally seamless, ensuring nothing gets overlooked.

Smooth HRIS migration. When Hanseranking switched from HeavenHR to Personio, deeploi helped the process go smoothly and quickly resolved integration issues, preventing weeks of disruption.

Fast device management. Ordering and configuring laptops now takes minutes. Devices are automatically enrolled, tracked, and secured with MDM, providing full visibility across the fleet. “MDM is super good. We can see which laptop is where, how old it is, and even if storage is running out,” says Sara.

Reliable IT support. With response times within 15 minutes, issues are resolved quickly so employees stay productive and focused on client work.

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Outcome

The numbers show the impact:

• 30 new hires were smoothly onboarded in the year of collaboration.

• Onboarding a new hire takes only 3 minutes.

• 100% device visibility through MDM, ensuring security and compliance.

• Zero IT downtime for employees: every support request resolved quickly with the help of IT support team.

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About Hanseranking

Hanseranking is a digital marketing agency helping businesses grow online with SEO, SEA, and performance-driven strategies.