Overview

• As Tanso grew, IT responsibilities were distributed across the team without a centralized structure.

• ISO 27001 certification made professional device management a strategic priority.

• With deeploi, Tanso introduced centralized IT management aligned with growth and compliance requirements.

Professionalizing IT in a growing company

IT Challenge

When Carlo Böninger joined Tanso as Head of Operations & Finance, IT processes had evolved organically alongside the company’s growth. As is common in many startups, responsibilities were distributed across the team, and different tools were manually managed by different people.

As the company continued to scale, onboarding new employees and coordinating hardware, access, and support required increasing alignment between multiple stakeholders. What had worked well in the early days began to require more structure to keep pace with growth. “Before deeploi, managing IT was inefficient and very time-consuming. It simply wasn’t scalable”, Carlo recalls.

At the same time, Tanso is ISO27001 certified. Maintaining that standard meant implementing a professional MDM setup and ensuring centralized visibility and control across devices.

How Tanso built a scalable IT management system with deeploi

Solution

Carlo’s objective was not just to fix isolated IT issues, but to introduce a structured IT management system that would grow with Tanso. After a thorough market evaluation, the team chose deeploi for its product scope, depth, and pricing fit. Today, IT at Tanso runs through one centralized platform that connects onboarding, device management, security, and support.

HR integration and onboarding automation. deeploi is directly connected to Personio. When a new hire is confirmed, Carlo receives an automatic onboarding alert in the platform. He simply selects the device and assigns the new team member to a predefined bundle that includes the required software set. New joiners now start their first day with accounts, access, and devices automatically prepared.

Device standardization. Hardware is assigned to team-specific bundles. These bundles define which applications and configurations are installed automatically. Devices are registered, set up, and linked to the respective user before day one, creating a consistent and repeatable onboarding experience across the company.

MDM and security structure. deeploi introduced a structured MDM setup aligned with ISO 27001 requirements. Devices are now centrally managed and controlled, creating transparency and security across the fleet.

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Centralized IT support. IT support requests are handled through a centralized ticketing system. The deeploi team responds very fast and thoroughly, reducing internal noise and removing ad hoc requests. This created a professional and scalable support structure.  “The IT support team is very helpful. They respond quickly and thoroughly, which makes a real difference,” Carlo shares.

Structured IT that frees up operations leadership

Outcome

IT at Tanso now is a structured function that supports growth instead of slowing it down. Carlo can oversee IT confidently without it taking over his operations role.

• Onboarding administrative effort reduced by over 90%, from 2+ hours across multiple stakeholders to minutes of effort inside the platform for Carlo.
• Monthly IT administration reduced from 15+ hours to 1-2 hours, representing roughly a 90% reduction in effort.
• Overall IT investment remains very low. “Our costs have sunken significantly,” Carlo shares.
• Around 60 employees were smoothly onboarded with deeploi.

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About Tanso

Tanso is a software company that offers AI-powered sustainability and carbon accounting software for mid sized companies. The platform helps manufacturing businesses measure, manage, and reduce their carbon footprint through data driven insights.