Mere minutes, not hours: How trawa transformed its IT workflow with deeploi

Overview

• For trawa, managing IT tasks manually became a bottleneck, as the lack of automation led to repetitive, error-prone processes that consumed valuable time and limited their ability to concentrate on growth initiatives
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• The company aimed to professionalize its operations and establish a scalable IT
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• With deeploi’s IT workflow automations, trawa significantly reduced administrative challenges, such as onboarding-related tasks and IT issues

‍Watt’s Holding Them Back

As a growing startup, trawa faced the classic scaling challenge: its IT infrastructure was struggling to keep up with rapid growth of its team and operations. Without a dedicated IT department, critical technical tasks began falling to employees whose roles weren’t designed to handle them. Leonie Hartmann, a Venture Development Associate, shared how trawa worked through these challenges.

In the past, the company realized that tasks like setting up accounts, managing devices and providing tech support could be simplified and automated, making it easier for new hires to get started and for the team to manage everything.

These IT responsibilities interrupted daily workflows, taking employees' time and attention away from their primary expertise and key business goals. The company recognized the need to improve its approach to technical onboarding as the team expanded.

It Was Time to Take Charge

trawa didn’t just want a quick fix — they aimed for a transformative IT strategy. Their focus was on building a robust infrastructure to meet critical needs, including streamlined onboarding and secure device access.

For the company, professionalizing IT as their growth accelerated was essential. They sought solutions like mobile device management for security, inventory management to keep track of hardware and a system that would take IT tasks off their plate entirely.

Enter deeploi – a partner that turned their IT management from a limitation into a strategic advantage.

From Bottlenecks to Breakthroughs

The transformation was immediate and profound. The onboarding process, which used to involve manually configuring devices, setting up multiple accounts and gathering permissions, is now fully automated. Administrative tasks that once took hours now take mere minutes: new hires receive pre-configured devices with precisely the right accounts and permissions.  

Having the solution for all trawa's pain points in one platform, deeploi addressed the company’s key needs: mobile device management ensured secure access to devices, while inventory management provided a simple way to track equipment.

“The process is now incredibly efficient," Leonie says. "I only have to order the devices, and it takes a few minutes. Then, those who are onboarding can start working right away, which is really good”.  

Another helpful feature for trawa is deeploi's "bundles" — pre-set packages of IT tools customized for different departments. "Since we're a tech company with teams like marketing, tech or sales development, it's great to have different bundles for each department," Leonie explains.  

At trawa, every employee now receives exactly the right digital toolkit from day one.

What’s more, deeploi provided rapid IT support that quickly resolves trawa’s technical challenges. “I called deeploi’s help desk with several issues,” Leonie recalls, “and each was handled within 10 minutes”.

As a result, the partnership with deeploi didn't just solve problems — it redefined trawa's operational capabilities. What used to be a time-consuming process is now a model of efficiency and precision.

‍About trawa

trawa is a Berlin-based startup that helps businesses access renewable energy, like solar and wind power. Their technology makes it easier and more efficient for companies to adopt renewable energy sources. Through their approach, trawa aims to transform the energy industry and contribute to the decarbonization of industrial processes.