The Female Company cuts IT workload by 97% with deeploi

‍Overview

• The Female Company (TFC) is a quickly growing company dedicated to providing sustainable feminine hygiene products.  

• Smooth IT is crucial for TFC’s growth, as it directly impacts their ability to onboard new employees quickly and maintain productivity. Before deeploi, however, their previous experience with IT providers held them back with tech delays.

• For Antonio Hoppe, Former People Team Member at The Female Company, managing IT and onboarding took up nearly half of his time every week, even though it wasn’t part of his role. He had to handle tasks like setting up devices, creating accounts and coordinating new hires and leavers. These manual IT duties were taking him away from his true focus — shaping a powerful People department.  

Problem

A Broken IT Flow Means Lost Time and Money

When Antonio Hoppe joined The Female Company as a member of the People Team, he quickly faced unexpected IT challenges that became part of his daily routine. IT management wasn’t just a side task –– it took up a significant portion of his time, leaving less room to focus on the company’s growing needs.

Ordering devices, setting them up and installing around 20 different SaaS products based on the field of each new employee, Antonio had to track everything manually. “Where’s the laptop? Are the accounts set up? Did I send the IT documentation?” became constant questions on his mind. He was responsible for logging into accounts, communicating with employees and team leads, and ensuring they had what they needed on day one — a process that was as time-consuming as it was overwhelming and stressful.

The company had tried two approaches to optimize the process in the past: internal IT staff and external service providers. Neither proved to be the right fit.

The internal IT person was reliable but came with a hefty price tag. “We had full-time IT staff, but it was just too expensive from a company perspective”, Antonio explains.  

Meanwhile, their previous external service providers fell short of expectations. Instead of solving problems, they created new complexities –– all while charging a high cost. “I’d spend hours chasing the provider for updates”, Antonio recalls. “Support tickets went unanswered and urgent requests were ignored”.

The delays affected not only those who had to compensate for them, like Antonio, but also had an impact on overall productivity. For a fast-growing startup, these inefficiencies and high costs couldn’t continue. Something had to change.  
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Solution

‍IT that doesn’t cramp your productivity

Antonio realized they needed a service provider who could take full responsibility for IT management. For him, it wasn’t just about cost-effectiveness — it was about finding a reliable partner who could handle day-to-day IT tasks, maintain operational efficiency, and, most importantly, help drive the company forward by removing IT burdens from the team.  

Antonio had received quotes from several service providers, all priced at around 100€/user/month more than deeploi, with no guarantee of the hassle-free IT management he was looking for. He needed a partner who could seamlessly integrate into the company’s operations, handling everything from onboarding and device management to troubleshooting. When he found deeploi, he saw the perfect fit: clear, dependable IT management focused on reliability and speed.

With deeploi, the company doesn’t just improve onboarding — the entire IT experience is transformed. New employees have their laptops, accounts and access set up on day one, with no delays or confusion. For Antonio, the real game-changer is proactive IT management. Whenever an issue arises, he can count on deeploi’s support team to respond within 30 minutes. The level of personal communication and responsiveness is unlike anything he’s experienced before.  

“Having direct access to the deeploi team made all the difference. No waiting — just quick, reliable help when we need it,” Antonio shares. Whether by call, email or ticket, deeploi expert team is always there for the customers.

Results

deeploi made IT easy. Period.

Now, The Female Company experienced significant improvements:

• Time saved: IT tasks that previously took 30 hours per month were reduced to less than 60 minutes. It’s a 97% reduction in time spent on IT issues.

• Cost efficiency: The company achieved a 62% reduction in IT-related costs compared to their previous external IT service providers.

• Employee satisfaction: New hires receive their tools and access on time, which transformed onboarding into an efficient and positive experience.

• Seamless transition: deeploi worked closely with the company’s previous IT provider to coordinate a smooth transition with no disruption to operations.

• Reliable IT partner: IT issues are now rare, but when they do happen, deeploi's support team responds within 30 minutes to resolve them quickly.  

Thus, IT tasks went from chaotic to seamless. For Antonio, the real change has been the relief of no longer dealing with constant IT challenges that consumed his and team’s time and energy. “The biggest success is that IT just works without me or the team having to worry about it. deeploi made IT no longer a stress factor”, he shares.

The frustration of handling tech problems has been replaced by the peace of mind that comes with knowing everything is taken care of. By simplifying IT management, deeploi provided the freedom to focus on what truly matters: their mission and their people.  

About The Female Company

The Female Company is a German-based organization dedicated to creating sustainable, eco-friendly products for women's health. Their mission is to make a positive impact on both health and the environment by offering high-quality products.