Picture this: It's a new hire's first day, and your HR team is racing against the clock to set up accounts, configure devices and troubleshoot login issues – again.
Sound familiar? You're not alone. IT onboarding has become an unexpected burden on HR departments worldwide, pulling them away from their core mission: nurturing talent and building great workplace cultures.
But it doesn’t have to be this way. By streamlining the process, you can boost productivity, improve employee retention and give your HR team the freedom to focus on what they do best.
deeploi has partnered with DONE!Berlin, a well-established HR agency, to discuss how you can unburden your HR department and create a seamless onboarding process that sets your new hires up for success.
The Hidden Cost of Manual IT Onboarding
Before we dive into solutions, let's talk numbers: based on deeploi’s 100+ customers experience, the average HR professional spends 4 hours per new hire on onboarding tasks, with nearly 90% of that time dedicated to IT setup. That's valuable time that could be spent on strategic initiatives, employee development and building company culture.
1. Don’t wait: begin preboarding as soon as the offer’s signed
The onboarding process shouldn’t begin on day one – it should start the moment a new hire signs their contract. A well-structured preboarding phase, including IT setup, welcome packages and essential company information helps new hires feel prepared and reduces uncertainties.
Tip: Make IT setup a core part of preboarding. With deeploi, you can automate the entire IT onboarding process. Devices are pre-configured, user accounts are ready and software access is granted – all in just 5 minutes.
All before the new hire even steps through the door. No more chasing IT tickets or dealing with frustrated employees who can't log in or even receive their laptop on day one.
2. Communicate roles and expectations clearly
Nothing kills momentum faster than confusion. Ensure new hires fully understand their roles, responsibilities and goals from the very beginning. This clarity not only accelerates their adaptation but also helps them feel confident and empowered in their new position.
3. Leverage digital tools to automate IT onboarding
Manual IT setup is a time-consuming and error-prone process. By leveraging digital onboarding tools like deeploi, you can eliminate the hassle and ensure a consistent, error-free experience for every new hire.
How deeploi works:
• Centralized platform: HR managers can initiate onboarding in a few clicks, and no IT expertise needed.
• Automated setup: Devices are configured with the necessary security settings, software and permissions.
• Seamless coordination: No more back-and-forth between departments. Everything is handled in one place, ensuring a smooth and efficient process.
• Fast IT support: Our IT support is always there to help, with a response time of just 12 minutes, so employees aren’t left waiting around.
4. Pair new hires with a mentor or buddy
Starting a new job can be overwhelming, especially in a remote or hybrid work environment. A mentoring program can make all the difference. Pairing new hires with a mentor or “buddy” provides them with a go-to person for questions, enhances social integration and helps them feel more connected to the company culture.
5. Gather feedback and continuously improve
Regular check-ins during the first few months are crucial for gathering feedback and identifying areas for improvement. To make this process effective, schedule feedback sessions at key milestones: after 4 weeks, at the 3-month mark, and shortly before the probation period ends. This structured approach not only helps refine your onboarding process but also shows new hires that their opinions are valued.
Ready to unburden your HR department?
Book a demo today and discover how deeploi can transform your onboarding process from a burden into a competitive advantage.
